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We process all payments securely through Midtrans payment gateway, which supports various payment methods including credit/debit cards, bank transfers, and e-wallets. All transactions are encrypted and secure.

Our standard cancellation policy allows for a full refund if cancelled 30 days or more before the tour start date. Cancellations made 15-29 days before receive a 50% refund, and cancellations less than 15 days before the tour are non-refundable. We recommend purchasing travel insurance for unexpected circumstances.

Yes, we specialize in creating custom itineraries tailored to your interests, timeframe, and budget. Contact our team with your requirements, and we'll design a personalized experience for you or your group.